COMPATIBILITY QUIZ

 

Quality

Are you satisfying each other’s needs?

  • Do you fully support all business documents, supplements, and amendments?

  • Do you fully support the office’s administrative procedures and rules?

Interface

Are you communicating?

  • Are all users getting information that is accurate and complete?

  • Does information flow between 3rd party systems and users in a timely and complete manner?

Support

Are you growing both individually and together?

  • Are your systems and procedures still providing a good business fit?

  • Are you working outside the system to make up for limitations and deficiencies?

Understanding

Do you have an honest and open relationship?

  • Will the system pass a Quality Audit?

  • Does the documentation (if it exists!) reflect the as-built and as-evolved system?

Money

Are you experiencing financial burdens in the relationship?

  • Is the maintenance of the system costing too much?

  • Are the limitations of the system preventing new sales?

Community

Is your relationship adversely affecting others?

  • Are internal and external users of the system experiencing difficulties in the performance of their duties as a direct result of system operations?

Commitment

Are you putting a sincere effort into the relationship?

  • Is obsolescence affecting system operations?

  • Are maintenance and upgrades funded adequately?

  • Is the knowledge base for the system being lost to staff attrition and lack of documentation?

Dedication

Do you show admiration and respect for each other?

  • Does a plan exist for future system requirements in support of business needs?